What kind of cars do we buy?
We buy any used vehicle regardless of its age or condition. That includes luxury cars, sports cars, work trucks and SUVs. We provide quotes on totaled cars from insurance payoffs, cars with an outstanding loan and we'll even give you cash for junk cars!

How do we determine how much your car is worth?
Our purchasing team is staffed with well-trained industry professionals who have the knowledge and experience to determine the appropriate price by performing a detailed inspection along with using current market data to determine the value of your car in today's market.

Is your offer the same as the Black Book Online price?
In any situation our offer could be more or less than the Black Book Online value. Black Book Online (BBO) provides a range of "suggested values" for used vehicles. This means the process and results may be different. Ours takes into account a number of variables, including marketplace demand. The number we give you is the dollar amount you will see written on your check.

What if I owe money on my car?
If you still owe money on your car and your lender has your vehicle's title, simply provide us with a payoff letter. We will work with your lender to obtain the title to your vehicle. If we buy your car for more than you owe, we'll pay you the difference at the time of purchase.

Can I sell a car on behalf of someone else?
Yes. We have simplified the process of selling a car on someone else's behalf. No matter what the situation, rest assured, we have the resources to help you sell any vehicle quickly. Just keep in mind that we'll need all the appropriate documentation and the payment is made to the person named on the vehicle's title.

Can I sell a car owned by my company?
We have a lot of experience working with companies of all sizes- we're even prepared to purchase whole fleets of used vehicles. Simply provide us with the appropriate documentation authorizing you to sell the car(s) on your company's behalf and we'll finalize the transaction.

What if my car isn't running?
We buy cars in any condition- even if your vehicle isn't operational.

What if I don't have the title to the car I'm selling?

If you still owe money on your car and your lender has the title, simply provide us a payoff letter. We will work with you and your lender to obtain the title to your vehicle. If you've lost the title, contact your local DMV to obtain a duplicate. A title is required to sell your vehicle to us.

What documentation do I need to sell my car?
When you sell your car to Rick Hendrick BMW Charleston, you'll need the vehicle title or payoff information, the driver's license of the person named on the title, and of course, your car and keys.

Who is the person that appraises my car?

The qualified Hendrick representative who appraises your car is a member of our purchasing team. He/she is trained to evaluate and confirm that the vehicle is as the seller described and will fully evaluate the mechanical and structural conditions of your vehicle as well. Our buyers are fully capable of answering any questions you may have about the process or the quote.

How will you pay me?

When you sell your car to Rick Hendrick BMW Charleston, you'll be paid immediately with a corporate check.

Can I get my car appraised online?
We do not give guaranteed appraisal values online. We will provide you with some common online resources to visit before bringing your vehicle to Rick Hendrick BMW Charleston to conduct some preliminary research. Since online resources are just estimates, it is necessary for us to physically inspect your vehicle to provide you with the Hendrick written offer to purchase your vehicle.

What makes the Hendrick offer different from other Dealership offers to purchase your vehicle?
Unlike many dealer offers, Rick Hendrick BMW Charleston will write you a check that you can deposit that day, not a bank draft that can be held by your bank up to 30 days.

Rick Hendrick BMW Charleston will purchase your vehicle from you
and you are under no obligation to purchase one from us.

Do I need an appointment?
No. Feel free to stop by Rick Hendrick BMW Charleston and one of our product specialists would be happy to assist you. You can also feel free to start the appraisal process by completing the information above.

Will making aftermarket modifications to my vehicle impact the value?
Supply and demand ultimately determines the value of a vehicle in the marketplace. Aftermarket modifications can positively impact the Hendrick offer to buy your vehicle as it helps set your vehicle apart from the rest. Also aftermarket modifications can potentially void the factory warranty and in this situation they would negatively impact the Hendrick offer.

Isn't this too good to be true? Where's the catch?
There is no catch. We buy used cars. That's it. Our promise is to provide customers with a stress-free, guaranteed selling solution- eliminating the uncertainty and hassle of selling your car to a dealer or private party.